Privacy Policy

Thank you for using the freshorganicgroceries.com website! Your privacy is important to us.

Please read the following statement to learn about our information gathering and dissemination practices.

1. Scope:

freshorganicgroceries.com website (hereinafter referred to as “Fresh Organic Groceries Ltd”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy (“Privacy Policy”) to be read and notified on Fresh Organic Groceries. This Privacy Policy outlines Fresh Organic Groceries privacy practices regarding the collection, use and safeguard of your information through the services offered thereupon.
By using Fresh Organic Groceries and submission of personal information and in case of a minor - submission of your personal information either by your parents or your guardian you accept and consent to the terms and practices mentioned under this Privacy Policy.

2. Changes/Amendment/Modification to the Privacy Policy:

We will treat your information in accordance with applicable laws, and regulations.

This Privacy Policy is subject to changes and modification based on business, legal or regulatory requirements and will be updated online. We will make all efforts to communicate any significant changes to this Privacy Policy to you. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it. Your continued use of the website after any modification(s) to this Privacy Policy will be deemed as your acceptance to such modification(s).

3. Third Party Services:

Please note that your mobile service provider, mobile operating system provider, third party applications (including the applications pre-loaded on your smart phones powered by Android/iOS platform or customized Android ROM (“Device”), social media platforms and websites that you access may also collect, use and share information about you and your usage. We do not control how these third parties collect, use, share or secure this information. For information about third-party privacy practices, please refer or read their respective privacy policies or take appropriate consultation.

4. Personal Information we collect:

Personal information is defined as information that can be used to identify you and may include details such as your name, age, gender, contact information and your interests as personally identified in products and services. Insofar as sensitive personal information is concerned, it will carry the meaning as may be defined by applicable laws from time to time.
The following is the manner in which we collect, use, share and retain personal information:
Collection
We may collect personal information, whenever relevant, to help providing you with information and to complete any transaction or provide any product you have requested or authorized. You also consent to the collection of certain personal information in the course of your buying the products and/or services.
Sharing
We may disclose personal information to our affiliates when necessary to perform services on our behalf or on your behalf, to provide display advertising and promotional services, providing search results and links (including paid listings and links), providing customer service etc. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties such as Delivery Team. This disclosure may be required for us to provide you access to our services, for fulfillment of your orders, for enhancing your experience, or to comply with our legal obligations,
We may also share personal information with external organizations or individuals if we believe that access, use, preservation or disclosure of the information is reasonably necessary to: • (a) meet any applicable law, regulation, legal process or enforceable governmental request; • (b) detect, prevent or otherwise address fraud, security or technical issues; • (c) protect against harm to the rights, property or safety of our customers or the public, as required or permitted by law.
Retention
The information so collected shall be retained only for the duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined herein or at the time of collection of information. Once the purposes are achieved, all personal information is deleted in a safe and secure mode.

5. Non-Personal Information:

Non-personal information is defined as any data that does not personally identify you and may include unique system or hardware identifiers, system or application software, and peripherals.
Any non-personal information, when clubbed with personal information shall be treated as personal information.
The following is the manner in which we collect, use, share and retain non-personal information.
Collection
You agree that the Website may collect diagnostic, technical, usage related information, for the usage purposes described below, or communicated to you at the time of collection. This information, once collected, is anonymized in a manner that does not personally identify you.
Usage
The above mentioned information is gathered periodically to provide and improve the services therein, facilitate the provision of software updates, product support and other services to you (if any) and to verify compliance with the terms of this Policy.
Sharing
To enable the third party developers to improve their software, hardware and services designed for use with the Website, we may also provide any such partner or third party developer with a subset of diagnostic information that is relevant to that partner’s or developer’s software, hardware and/or services, as long as the diagnostic information is in a form that does not personally identify you.
Retention
The information so collected shall be retained only for a limited duration necessary to fulfill the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purposes are achieved, all information is deleted in a safe and secure mode.

6. Cookies:

We place both permanent and temporary cookies in your Device's hard drive. Information collected by cookies and other technologies are treated as non-personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we treat any information linked to such identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we will treat the combined information as personal information.

7. Third Party Applications, Websites & Services:

The website may include links to other websites/applications or may display advertisements from third parties and other content that links to third party websites. Such websites/applications are governed by their respective privacy policies, which are out of our control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the website / application you are visiting. That policy may differ from that of the App. If you can't find the privacy policy of any of such websites /application via a link from the website's homepage, you should contact the relevant website /application directly for more information. We are not responsible for the privacy practices or the content such third party websites.
We may use third-party advertising companies to serve ads when you visit the Website.

8. Access, Correction and Deletion:

Our portal strives hard to keep its records updated and accurate with your latest information. You shall be responsible to ensure that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions and consents to provide such information or data.

9. Queries and Complaints:

We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your personal information, or any privacy-related feedback or concerns you may contact support@freshorganicgroceries.com